We have a passion for making a positive difference to people’s lives. It’s what drives us every day.
Assured Home Care is a family owned and operated company.
We provide care support services to organisations and individuals within the community. We operate 24 hours a day, 7 days a week and have support workers located throughout metropolitan Adelaide.
Our vision is to see quality care given to those in our community who are suffering with illness, who have a disability or who are aged and/or frail and who may need extra support to maintain their independence at home, for as long as possible.
We are committed to building strong connections with clients, our community, and all stakeholders that support, and are supported by us. Just as importantly, we value the professional relationships we have with each other as we share our understanding and acceptance of all people.
With personal excellence in all that we do, we hold ourselves accountable for providing the best service and support to all people we assist. We actively focus on finding innovative, relevant and practical ways to meet the needs of clients and in supporting each other.
We understand all people are individuals and go out of our way to exceed their needs and expectations. We show compassion for all people, treat each other in a fair and civil manner, and recognise the importance of maintaining professionalism in all that we do.
Our commitment to fairness, honesty and reliability is demonstrated in our everyday actions. We are unwavering in our obligations to clients and the community.
"I started Assured Home Care with my daughter Nicky back in 2008.
Our vision was to create an organisation that really cared about looking after our clients and put their needs and outcomes first.
From humble beginnings, we have built an organisation that today engages some 300+ support workers providing high quality direct care services.
Though our growth has been rapid, we have never lost sight of our founding philosophy – to put the needs of our clients… YOU…first!"
- Julie De Jong, Founder and CEO
Our Management, Support Workers and Coordination team have a passion to see quality care given to people in our community, no matter how big or small that service may be.
Assured Home Care have in place an Integrated Management System accredited by ECAAS to AS/NZS 9001:2015 (Quality), AS/NZS 4801:2001 (Safety), and iQES Certfied (Environmental) Standards ensuring consistency of high quality service delivery.
Our accredited IMS underpins the provision of a quality service with a focus on continuous improvement.
What it means for you?
Independent verification of the work practices that govern our organisation as they relate to your service delivery. Assurance of the safety of our workers and yourself in supporting you in the home. And, a commitment to minimising our environmental footprint.
So, look for these symbols of integrity as a sign of our commitment to you.