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Do you have a question? Our friendly Support Coordination team are here to assist you.


At Assured Home Care, we understand that everyone’s life circumstances are unique. So too, will be the support services that an individual requires.

Whether you are needing a few hours of cleaning a week, or round-the-clock care, Assured Home Care can be there!

The NDIS has fundamentally changed the landscape for disability funding in Australia.

We can help you to navigate the NDIS funding landscape and provide the support you need today to help you achieve your goals. We provide disability services that assist with daily living, support improved life choices and relationships through increased social and community participation, and contribute to improved health and wellbeing.

Our focus is on working with you to develop strategies to support increased independence and autonomy.

We provide support to individuals with physical, intellectual or emotional disabilities, including those with high care needs.

What supports are available?

Assistance with Daily Life

Daily Living

Domestic Support

Sometimes we all need a little extra help at home to complete the everyday tasks. We provide home services that help you to remain independent in the home; that help lighten the load, and/or help you get back on your feet.

Here’s how we can help

  • Meal Preparation
  • General Housework
  • General Yard Cleans
  • Rubbish Removal
  • Window Cleaning
  • Laundry
  • Shopping & Errands
  • Transport
  • Prescription Delivery
  • Spring Cleans
  • Squalor Cleans

Personal Care

Looking after yourself; your health and self-care, is essential.

We provide personal care services that help you to maintain your independence; delivered with dignity and respect.

Here’s how we can help

  • Bathing and personal hygiene
  • Dressing and grooming
  • Medication prompting and Administration
  • Assisting with mobility and exercises
  • Community/social support
  • Skill Retention & Development
  • Palliative Care
  • Welfare Visits
  • Specialised services (PEG Feed and Medication Administration, Bowel Care, etc.)

Supported Independent Living

Having the support to live independently is important for everybody’s piece of mind. We offer 24/7 in-home care, delivered either through our supported accommodation units or in your own home.

Here’s how we can help

  • 24hr live-in care
  • Weekend assistance
  • Long & Short-term Supported Independent Living
  • Shared living

Respite Care & Accommodation

Access to quality respite care and accommodation is vitally important for many people living with disability, and their Carers/Family.

We offer temporary, short-term or ongoing (planned) options for respite care, including community outings and day options, and in-home respite care.

Respite care is available from a few hours at a time to a few weeks at a time, and can be provided in your home, at one of our supported independent living sites, or at another location of your choice.

Here’s how we can help

  • 24hr live-in care
  • Weekend assistance
  • Relief for the primary care giver
  • Day options
  • Long & Short-term Supported Independent Living
  • Shared living
  • Accommodated Emergency respite

Improved Life Choices


One of the key benefits of the NDIS is the greater choice and control that is provided to those people living with a disability when it comes to determining services and supports.

We can assist you to get the most out of your Plan by assisting you through the initial plan process, and once you have your NDIS plan in place, through providing support coordination and plan management services.

Support Coordination

Under the NDIS, many Participants are likely to receive funding for a range of integrated disability supports designed to deliver best outcomes in line with your goals.

For many Participants, however, whether you have existing supports in place or are new to disability funding, locating and coordinating multiple potential providers of service supports can seem daunting.

As a provider of Support Coordination services, Assured Home Care can coordinate and manage all your disability services and providers, on your behalf. This includes any identified NDIS funded supports, including therapeutic supports, and/or informal and community supports.

We will help you to develop the skills to choose service providers in your area that can best meet your needs; negotiate service terms and navigate service agreements with individual providers, roster and schedule all appointments and activities on your behalf, monitor service performance and manage any service issues.

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Plan Management

Assured Home Care can provide you and/or your nominee with assistance as a plan management provider.

Assured Home Care will act on your behalf in administering your NDIS Plan, managing your Plan budget, including payment coordination of all your funded services and supports; and managing all paperwork on your behalf.

This can take away much of the headache on your end!

The NDIA will pay us directly but you will still have an active responsibility in the administration of your Plan – in choosing your services and supports.

If you choose to have your plan managed by an independent provider such as Assured Home Care, you can also include services from providers not registered with the NDIS.

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Improved Relationships


With or without a disability, building positive relationships does not come easily.

We provide support in the development of social skills and the management of challenging behaviours to help individuals get the most out of their interactions with others.

Here's how we can help

  • Social Skills Development
  • Behaviour Support
  • Family Strengthening
  • Outcomes Monitoring

Increased Social & Community Participation

Community, Social and Civic

Being part of a community, and sharing in social and recreational activities, plays an important part in developing self-confidence and life-skills. We provide support that helps individuals get out and about; to pursue their interests and to take part in interactive activities.

Here's how we can help

  • Attendance and Support at Events, Group Activities
  • Social Skills Development
  • Assistance in Accessing Transport

Improved Health & Wellbeing

Health & Wellbeing

Physical activity is important to everyday living; assisting movement, relieving pain and helping rehabilitation from injury. We incorporate physical activity into our clients’ daily living routines, and ensure that recommended exercises are completed, and therapeutic support provided.

Here's how we can help

  • Assisting with Mobility and Exercises
  • Coordination of Therapeutic Support

Assured Home Care


More info

Talk To Us

Our friendly Support Coordination team can assist you to navigate your care funding options, management of your care plan and care service delivery. Submit your request details and we will contact you at your preferred time.