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Do you have a question? Our friendly Support Coordination team are here to assist you.


A positive difference!

We will never forget what made us start Assured Home Care in the first place.

We wanted to be different. A service provider with sound ethics and highest standards of quality care.

Our vision was to create an organisation that really cared about looking after our clients and put their needs and outcomes first.

We have a passion for making a positive difference to people’s lives.
It’s what drives us every day.

Focus on the Individual

We understand that every person has a different journey in life.

That every person’s story is unique.

And, that every person should be treated as an individual.

We put people first!

Committed Care Team

We know there is nothing more important to you than the relationship you have with your direct carers.

That’s why we make it our business to actively manage, and deliver to you a committed care team.

Selecting and matching the right care workers who are supported to meet your needs.

We call it your Care Triangle.

The Care Triangle

“Our reputation is built on the strength of this care relationship.”

At Assured Home Care, we recognise the importance of the relationship between a client, their direct carer/s and support coordination team as central to our service delivery.

We call this 3-way relationship the Care Triangle.

As an organisation, we are wholly focused on monitoring and managing the ongoing ‘health’ of this care relationship.

We believe that this provides the strongest measure of how well we are performing in delivering our services to you.

  • Placing you at the centre of the decision-making process
  • Ensuring a compatible matching of care support
  • Delivering to you a committed care team
  • Working with you to help you achieve your goals

“Our aim is to provide our clients with a range of services individually tailored to meet their needs.”

“We aim to assist our clients to have the best possible quality of life, with the understanding that their voice is to be heard in all aspects of their care.”

We believe that Life is to celebrate.

We celebrate the positive change that we have made to the lives of many individuals, as examples of the high standard of care we provide for thousands of others.

We recognise the achievements of our customers, our employees and others in the community whose lives we touch.

“We put people first!”

Talk To Us

Our friendly Support Coordination team can assist you to navigate your care funding options, management of your care plan and care service delivery. Submit your request details and we will contact you at your preferred time.